Wait listed clients in Cúram Provider Management (CPM) wait for a provider or provider offering (service), which can be either a placement service or a non-placement service. For a placement service, the available places can be searched for within the required time period. Once it is determined that a place is available for the client, a reservation or placement can be created. If no place has been specified for a wait listed client, a place from a list of available places can be selected when creating the reservation or placement. There is no OOTB automated allocation of clients when a place becomes available.
Clients can be wait listed for multiple providers, but once a reservation or placement is made, wait list entries for that client for the other providers can be removed. If there are active reservations for the same or overlapping periods, the reservations will be canceled when a place is allocated to a wait listed client.