This workflow creates a manual activity for a user to review details of a provider roster line item that does not correspond to its associated service authorization. Certain details on a roster line item must match the details on the service authorization associated with the roster line item otherwise any attendance based payments related to the roster will not be paid.
The default implementation of this operation allocates this activity to the roster exception processing work queue for a user to review. Agencies may wish to alter this default behavior, for example, by routing the activity to a different work queue. This workflow creates a manual activity to review the provider roster line item in question. This manual activity is allocated using a function allocation strategy. The modeled operation for this activity is curam.cpm.workflowprocesses.impl.WorkflowAllocationFunction.prliExceptionProcessingAllocationStrategy. The reviewer can choose to make changes to the provider roster line item and submit it for reevaluation or deny/cancel the provider roster line item. Once this activity is completed, the workflow is also completed.