Service Invoice

Service Invoice processing relies on the creation of a Service Authorization when services are allocated to the clients. The individual line items within a Service Authorization can be for a number of different services allocated to that client, which can be provided by different providers. After providing a service, the Provider submits an invoice to the SEM agency. The Provider gets paid once Service Invoice is approved. Service Invoice Line Item payment amounts are treated as evidence for the Service Invoice financial processing.

A product delivery case of type Provider Invoice is created the first time a service invoice line item for a provider is approved. Evidence is created on the case to correspond to the payment amount determined by CPM. The frequency of payment is set based on the established payment frequency for the provider, and leverages CEF functionality around due dates for financial components.

If there is a change in payee, a separate PD case will be created for the payee.

All payments due for the provider for the period will be rolled up and paid as a single payment.