MILESTONELINK entity allows for the administration of the links between cases or service plan and milestones. This entity contains the following fields:
| Entity Field | Description |
|---|---|
| milestoneLinkID | Unique reference number assigned by the system to the milestone link record. |
| caseTypeID | Unique reference number of the case or service plan which is associated with the milestone record. |
| caseType | Type of case which is linked to the milestone configuration e.g. service plan, product, issue. |
| componentCategory | The category of a component associated to a case, which is linked to the milestone configuration. |
| componentType | Type of a component associated to a component category, which is linked to the milestone configuration. |
| creationEvent | Identifies the event based on which a milestone delivery is created. |
| completionEvent | Identifies the event based on which a milestone delivery is completed. |
| milestoneConfigurationID | Unique reference number of the milestone record which is associated with the case or service plan record. |