The Triage Service

Triage applies an initial level of review to a basic set of information, to determine a client's need or likely benefit from a program or service.

Triage is not a full eligibility test. Triage requires a small set of business rules and consequently, a small amount of information to process the rules. The results provided by Triage are indicative, not final they are suggestive of what a client may be entitled to.

Triage is different for each program and therefore this service must be tailored to each solution. The Triage web service provides an easy means of routing to the solution specific service. Each solution requires a ruleset to be executed which evaluates the indicative entitlement for their product.

There a number of requirements that must be met before the Triage service can be successfully run: