Claim intake gathers the information required to create a case within the Cúram system. This service equates to the Create Product Delivery business process and therefore we do not include details of the creation of Integrated Case, Service Plan or any other case type. The objective is to make a product delivery case available for the subsequent storage of evidence and execution of business services, such as verification and determination.
Certain configuration data is required in order for a product delivery case to be successfully created. This configuration data must be created in advance of using Claim Intake services. Therefore it is assumed that the product and the product provider configuration data are available for this service. Also it is assumed that primary client for whom the claim is being captured has already been registered on the Cúram system using the Register Person service.