Defining a PDF form for a program enables a citizen to print an application for the specified program and either post it to the agency or bring it in person to a local office. When a PDF Form is specified for a program the PDF form will be displayed on the Print Out and Mail section of the Your Next Step page displayed when a citizen has completed a screening. PDF Forms must be defined before they can be associated with a program. Once defined they will be displayed on the Print & Mail Application Form page accessible from UA. For more information on defining PDF Forms see Chapter 3 Configuring Service Areas and PDF Forms.