An intake processing system must be specified for each program. If a case processing system is not specified, the system will not be able to respond to the submission of an application for that program. There are two options available: 'Cúram' or select from pre-configured remote systems. Select 'Cúram' if intake is managed by a Cúram based system. Select a remote system if intake is managed by a non-Cúram based system(the program application will then be sent to the remote system using the ProcessApplicationService web service).
If Cúram is specified as the intake system, an application case type must be selected. An application case of the specified type is created in response to a submission of an application for the program. An indicator is provided which dictates whether a Reopen action will be enabled on the programs list on an application case for denied and withdrawn programs of a particular type. A workflow can be specified which will be initiated when the program is reopened. For more information on configuring application cases see the Cúram Intake Configuration Guide.
A remote system must be configured in the administration application before it can be selected as the case processing system. For more information on remote systems see the Configuring Remote Systems chapter of this guide.