Fundamental to the success of achieving positive outcomes for a client is the ability to collaborate with multidisciplinary teams to leverage the experience of various disciplines and to effectively manage the needs of clients and their families. There are two types of multidisciplinary teams that can be assigned to an outcome plan: predefined multidisciplinary teams consisting of persons who continue to work together to help multiple families, and multidisciplinary teams which are formed to assist a particular family's outcome plan. The type of multidisciplinary team that can be added to an outcome plan is configured as part of outcome plan administration.
Predefined teams and their team members are configured as part of social enterprise collaboration administration. All outcome plans using a particular predefined team will have the same team members. Predefined teams can be updated at the administration level so that all outcome plans relying on this team can automatically avail of these changes. For example, if a member of a predefined team is on holidays, a person can be assigned to fill their role.
Families with complex and ongoing needs require a multidisciplinary team who understands their personal circumstances. For example, a reunification plan aimed at assisting a child return to the family home requires team members who have established relationships with the child and the family.
Where predefined teams are designed to include team members filling specific roles, individual multidisciplinary teams are set up within an outcome plan to deal specifically with one family. For example, the teacher of a child on an outcome plan may be added as a multidisciplinary team member. To support the creation and maintenance of individual multidisciplinary teams, functionality is provided to add multidisciplinary team members who are in existing teams, register new members, and add existing agency users.