Case Worker Application View

Once the application has been processed and set to 'Ready for Determination', it is then assigned to the 'Applications Ready for Determination' work queue. The role of the Case Worker then comes into play. In the context of this configuration, the Case Worker is responsible for authorising the application, maintaining the ongoing case and outcome plan.

User: Ben Campbell Organisation

Unit: Needs to Outcome

Position: Case Worker

Username (used when logging in): caseworker1

Password: password

Work Queue Subscription: Application Ready For Determination Work Queue

Application View: NTOCaseWkr (CaseworkerCustomHome)

Security Role: SUPERROLE