In order to file a claim for most programs, a client must submit an application. Clients must provide certain information required to apply for the program, which may include personal details, household composition, income, expenses, employment, education, etc. This information becomes evidence on the client's application and is used to authorize the programs applied for. An application can be submitted through the following channels:
Cúram Intake provides an application case which is used to manage all of the information pertaining to an application for programs. When an application is submitted by a client, there are a number of processing steps which are carried out either manually by the worker, or automatically by the system, depending on the organization configurations. These steps include creating the application case, searching and matching clients, managing evidence and verifications and authorizing the programs. Cúram Intake provides the configurations and functionality required to process an application case through to completion.