Checking Eligibility on an Application Case

Cúram Intake provides configuration options for an organization to enable workers to check the clients eligibility for programs on an application case. If configured, the worker has the option to check eligibility on the application case once all prospects have been registered, and there is at least one program associated with the application case. The eligibility check provides an indication of the programs and entitlement a client may be eligible for. The check executes the configured rule set on whatever evidence is present on the application at the time, and the worker can view the results. The worker can check eligibility multiple times.

An organization managing multiple programs may configure that eligibility is checked for all programs associated with an application case type, including programs the client has not applied for. Based on the eligibility result, the client may decide to add a program to the application. For example, if an organization is processing food assistance and cash assistance applications, the worker can check eligibility for food assistance and cash assistance on the client's food assistance application and as a result the client may decide to add cash assistance program to the application if he or she is potentially eligible.

The worker can review all of the eligibility checks completed for an application case on the list of eligibility checks.