Adding Evidence Automatically to the Application Case

Evidence can be added automatically to the application case in two ways: by the Cúram Data Mapping Engine and by the Cúram Evidence Broker.

When the application has been captured via an IEG script, i.e., an online application or an internal application form, the data mapping engine maps any evidence captured on the script to application case as in-edit evidence. For more information, see the Data Mapping Editor Guide.

An organization can also configure evidence brokering from other cases types (including application cases) to the application case. Brokering of Person/Prospect Person Evidence to the application case can also be configured. When the application case is created, and the case participants added, relevant active evidence associated with the case participants on any of the other configured cases will be brokered to the application case. The organization can configure whether evidence that is brokered is automatically accepted and activated, whether it's brokered as in-edit evidence, or whether it's brokered as incoming evidence that the worker has to accept on to the application case.

Note: It is recommended that Person/Prospect Person evidence is brokered as incoming evidence on the application case, i.e., not automatically accepted and activated. The worker can then review the incoming Person/Prospect Person evidence and decide whether to accept it on to the application case.
For more information on Evidence Broker, see the Cúram Evidence Guide. For more information on Person/Prospect Evidence see the Cúram Participant Guide.