IBM Cúram for Health Care Reform builds upon and extends a number of key areas of the IBM Cúram application. In order to fully understand the concepts discussed in this guide, it is suggested that the reader has an understanding of the following documents.
| Business Guide | Description |
|---|---|
| Cúram Universal Access Guide | IBM Cúram Universal Access allows citizens to interact with an agency over the Internet. Universal Access is a fully-configurable, citizen-facing application that enables agencies to provide a user-friendly and intuitive web self-service solution. |
| Cúram Universal Access Configuration Guide | This guide describes the configuration options available for IBM Cúram Universal Access, including the ability to configure the Universal Access home page and motivations that are available to a citizen from the home page. |
| Cúram Intake Guide | Cúram Intake provides a means for the workers in an agency to carry out the functions required as part of the intake process in a cohesive and usable manner. It facilitates agencies in providing a collaborative, 'No Wrong Door' approach to the intake process for clients applying for benefits. This reduces the number of contacts a client has to make in order to access benefits and/or services across multiple agencies, by providing workers with the facility to carry out the intake process across multiple programs. |
| Cúram Integrated Case Management Guide | Cúram Integrated Case Management works in conjunction with Cúram Outcome Management to provide a holistic approach to assessing the needs of families and meeting these needs through the delivery of programs, services and achieving positive outcomes for clients. |
| Cúram Participant Guide | The business of a social enterprise organization involves many individuals and bodies. These are the "participants" of the organization. This guide defines the basic concepts of participants and participant types. After reading this guide, the reader should understand the roles the different participant types play, the importance of participant registration, and what information can be maintained for the different participant types. |
| Cúram Evidence Guide | The Cúram evidence framework allows evidence to be maintained at the application, person / prospect person and case level. |
| Cúram Dynamic Evidence Configuration Guide | Cúram supports evidence definition and maintenance as an administrative exercise; no longer a development-time activity. |
| Cúram Evidence Broker Guide | The Cúram Evidence Broker enables a flexible approach to evidence sharing. Social Enterprise Management agencies can configure how evidence is shared and received. |
| Cúram Verification Guide | Cúram Verification is necessary to validate information that has been submitted by a client, compared to other information that the system has access to. Allows for the customization of many aspects of verification functionality, such as: limited access to verifiable data, specialized processing triggered by changes to verified evidence, and determining whether or not a verification is mandatory. |
| Cúram Appeals Guide | When an application, product delivery case or issue case is appealed, an appeal case is created to manage the appeal. This starts a chain of events which include collating statements, scheduling hearings, deciding whether or not to overturn the application, product delivery or issue decision, and implementing the appeal decision accordingly. |
| Cúram Provider Management Guide | Cúram Provider Management (CPM) is concerned with the management of the provider lifecycle, and information relating to that provider. CPM also allows for the management of the delivery of services by a provider. |
| Cúram Medical Assistance Program Guide | Medical Assistance is a program that pays the medical bills (and in some cases the cost of institutional care) of people who have low income and cannot afford medical care. It is a means-tested program, available only to certain low-income individuals and families who fit into an eligibility group that is recognized by federal and state law. The Medical Assistance program provides eligibility determination for households based on financial and non-financial factors. |
| Cúram CHIP Program Guide | Cúram Children's Health Insurance Program (CHIP) is an implementation of the CHIP program within the Cúram Medical Assistance product. Cúram Children's Health Insurance Program provides eligibility determination for children of eligible households based on financial and non-financial factors. |
| Cúram Income Support Food Assistance Program Guide | The Food Assistance program is an assistance program that provides food to low and no income households. Benefits are distributed using cards or coupons which can be used to purchase food for human consumption. Cúram Income Support Food Assistance provides eligibility determination for households based on financial and non-financial factors. The information required to determine program eligibility is captured as evidence. This evidence is assessed against a set of business rules to determine whether or not the household is eligible for Food Assistance. |
| Cúram Income Support Cash Assistance Program Guide | The Cash Assistance program is a program that provides cash assistance to needy families with dependent children.Under the program individuals are entitled to a maximum of 60 months of benefits within their lifetime and there is a component requiring clients to attempt to find employment. The program aims to get people off the temporary assistance, primarily by getting them into jobs. Cúram Income Support Cash Assistance provides eligibility determination for households based on financial and non-financial factors. The information required to determine program eligibility is captured as evidence. This evidence is assessed against a set of business rules to determine whether or not the household is eligible for Cash Assistance. |