The business object contains the data for a Priority Complexity Risk (PCR) configuration. PCR is a mechanism which enables agencies to provide a differential response when dealing with a client. Priority is the time line in which a case or application must be dealt with. Complexity refers to the complexity of the situation, based on, for example, the number of household members. Risk delineates the potential impact to the agency, for example, a potentially long term claim could be considered high risk to the agency. The configuration data that is contained within this business object is stored on the following entities: