This chapter provides an overview of the configuration options for communication templates. Two types of templates are supported: Microsoft® Word and XSL templates. XSL templates are stylesheets used for generating pro forma communications; Microsoft Word templates are used to create Microsoft Word communications. XSL templates are used to generate bulk communications, while Microsoft Word templates are used to communicate more specific information to clients and participants, and can be edited individually according to the individual needs of the caseworker.
For more information on communications templates, please consult the Cúram Communications Guide.