The Work Queue Workspace

The Work Queue Workspace contains key details about a work queue, including the owner of the work queue, and the sensitivity level set for the work queue. The Work Queue Workspace also indicates whether users can subscribe themselves that a work queue. To view the Work Queue Workspace, the supervisor's account must have at least the same sensitivity level as that set for the work queue. The sensitivity level and the ownership of a work queue is set at administration level, as is the supervisor's sensitivity level.