Service plan templates are predefined service plans. They contain a goal, sub-goals, plan items, and milestones that are designed to maximize the effectiveness of the service plan objective. When delivering a service plan to a client, a case worker can choose to define a new service plan or create one from a predefined template. The template approach promotes best practice and reduces the training requirements for novice case workers. An organization can develop its own collection of service plan templates to ensure consistency of service. Note, however, a service plan created from a template can still be customized to meet the individual requirements of a specific client, thus providing even greater flexibility.