The following list describes the chapters within this guide:
- Cúram Provider Management Overview
- This chapter introduces the basic concepts of CPM, the details
of which are covered in later chapters of the guide.
- Registering and Maintaining Service Offerings
- This chapter provides information on the configuration of
service offerings. It details financial settings, approval criteria
and attendance tracking for service offerings.
- Maintaining Provider and Provider Groups
- This chapter covers the provider/provider group lifecycle and
the information that can be maintained for providers/provider groups
including provider specialties, categories, and types. It also
covers provider services, service centers, service enquiries and
provider/provider group relationships.
- Ensuring Providers are Fit for Purpose
- This chapter covers the information on provider credentials
which include accreditations, provider licenses, background checks
and home studies.
- Managing Placement Facilities and Client Placements
- This chapter describes the functionality for managing
placement facilities, placements and reservations. It also includes
emergency placements and client transfers.
- Managing Contracts
- This chapter describes the management of provider and provider
group contracts for the different contract types.
- Managing Provider Training
- This chapter describes provider training and how trainings can
be recorded and maintained for providers and provider
members.
- Recording Client Attendance
- This chapter describes attendance rosters and their lifecycle.
It also includes information on roster generation, recording client
attendance and roster processing.
- Managing Provider Incidents & Investigations
- This chapter describes the management of incidents and
investigations for providers.
- Paying Providers
- This chapter describes the various ways by which a provider
can be paid. It also includes information on payment reassessments
and provider deductions.
- Performance Monitoring
- This chapter describes what all performance measures are
provided out-of-the-box and how they can be used to monitor
performance of providers.
- Services Taxonomy
- This chapter describes services taxonomy that can be used to
enhance provider and provider services searches.
- Provider Self Service
- This chapter describes the functionality that allows providers
to view their details and manage some of their details such as
rosters and service invoice requests.
- Conclusion
- This chapter summarizes the business concepts covered in the
guide and provides a list of guides for further reading.