Provider members can undergo background checks. Examples of background checks are criminal investigations, child protective services, and firearm checks. A background check can be set for a time period. When the time period expires, the resource manager can conduct another check and update the provider record with the new results. For example, a background check on an employee indicates that the employee had a criminal conviction for a minor offense 2 years ago. The resource manager records this information and sets the status as 'fail'. The resource manager can then record the failure reason as 'criminal conviction'.