Correcting Errors

In order to correct any errors made during data entry or the recording of a client’s attendance, roster line items can be updated by a user, either directly before being submitted or via exception processing if they have been submitted but found to be invalid, as described above.

If a roster line item needs to be updated after it has been submitted, approved and paid for, it has to be resubmitted and reapproved before the new information is considered valid. A reevaluation of payments made to the provider is required in such cases.