Incident Contact Logs

A contact log maintains details of any follow-up action that is carried out for the incident. For example, a case conference or a home visit. A contact log includes one or more associated contacts, which can be carried out face to face or by Email, phone or hard copy.

Each contact includes:

• The name and details of any contact participants. These can be other participants or unregistered persons whose contact details can be entered on a contact log.
• Details of the contact, such as location, purpose, date, type, method, and narrative.
• A mechanism to upload and store supporting documentation.

One or more contacts can also be previewed as part of a specific contact log. The preview function allows the user to view a snapshot of the key data of any contacts relating to that contact log. In addition, users can also search for a specific contact.