Registration information is saved for each participant when the participant is registered. This information includes the participant's preferences, sensitivity level, and payment information.
A participant's preferences indicate the participant's preferred public office, communication method, and language.
A participant's sensitivity level indicates the users who will be able to access the participant's information. Each user is assigned a sensitivity level on the system. In order for a user to access and/or modify the participant's details, the user must have a sensitivity level equal to or higher than the participant's sensitivity level.
A participant's payment information indicates the currency, method of payment, and frequency by which third party payments are issued to the participant. Third party payments are issued to registered participants based on deductions from a person's benefit payments. For example, an amount can be deducted from a person's benefit and used to pay the provider of a utility such as gas or electricity. Third party payments are issued as a result of case processing. Payment information is not maintained for prospects or representatives.
In order to effectively manage eligibility and the delivery of benefits and services to persons and prospect persons, information about the social community to which the person or prospect person belongs is saved for these participant types during registration. Social community information aids in determining eligibility per strata of society the participant belongs and includes details on ethnic origin, race, and indigenous group. Additional information that can be saved for person and prospect persons includes nationality and country of birth.
An example of an ethnic origin is Hispanic or Latino. Examples of race include Black/African American and White/Caucasian. One or more races can be captured for a participant if appropriate. This enables the participant to be assessed for all the benefits and services that are applicable to each race. Indigenous groups refer to the specific communities of origin to which the person or prospect person belong. For example, Aztec , Babine, Bahwika and so on. Examples of indigenous groups include Eskimo, Maya, and Lakota. Indigenous details include whether or not the participant is a member of an indigenous group and the indigenous group to which the participant belongs.