Reissuing Payments to a Nominee

Canceled payments can be reissued to the original nominee or an alternative nominee. For example, a user can reissue a check payment that was previously canceled because it was lost in the post.

A user can reissue a payment to the original nominee or to an alternative nominee. The user must specify the delivery pattern with which the payment must be reissued if the nominee has multiple delivery patterns. If the nominee to whom the payment is being reissued has only one delivery pattern, the system will automatically reissue the payment to the nominee with that delivery pattern.

For example, if the original nominee has gone into care since the original payment was issued, the new payment can be reissued to the care home.

Payments can only be reissued to nominees that have already been created on the case. In other words, only nominees that exist on the case can be selected for reissuing payments.