Daily schedules are the set of daily time periods for a specific location during which work can be scheduled at that location. When creating a daily schedule, a type must be provided to define the type of work that can be scheduled using the daily schedule, e.g. an appeals hearing or a client self scheduled appointment. A daily schedule consists of a number of slots. These slots define a period of time during a day. Each slot allocation defines the number of work items that can be processed at a location during a set time period (slot). Positions are assigned to a daily schedule. These are the positions available for work scheduling during the slot's time period. Users assigned to these positions then become the users available to perform the work items during the time slot for the daily schedule
For example, the organization conducts benefit application interviews at the location, 21 State Street that can be scheduled on-line by clients. The working day is eight hours with one hour for lunch and interviews take an average of 50 minutes. Seven one-hour slots are therefore available each day. Four users are assigned to the daily schedule via their position assignment and so 28 (four users by seven slots) interviews can be scheduled each day with these users.
Users must have sufficient location administration rights to view and maintain a location daily schedule.