The application provides a number of optional tools for conducting an investigation. This chapter provides information on these tools. The organization can use these tools over the course of the investigation to:
- Monitor action plans for the course of action to be taken in the
event that an allegation is warranted.
- Use milestones to track significant events that occur during the
course of an investigation.
- Maintain a detailed contact log of interviews and meetings with
various investigation sources.
- Track the progress of the investigation through its life cycle
using the investigation status history.
- Determine the need for a translator to mediate between the
primary client of an investigation and a case worker
- Manage legal actions and legal status for investigation participants
- Use standard tools within investigations.