Adding Attachments

An attachment is a supplemental file, e.g., a text document, that is attached to an investigation. The organization can attach scanned documents that provide information in support of an investigation such as a transcript of an interview with an investigation source, or a bank statement. Other examples of investigation attachments include marriage certificates, invoices, and pay slips. A range of file types are supported including Microsoft® Word, Microsoft® Excel and PDF. Once the file is attached to the investigation, it may be accessed by other system users who have appropriate security privileges.

Attachments can also be integrated with a content management system through the configuration of application properties as part of administration. If an organization chooses to integrate attachments with a Content Management System, the file will be stored in and retrieved from the Content Management System.

Important: Attachments are also maintained for product delivery cases, integrated cases and participants.