Configuring Investigation Ownership

An Investigation Ownership Strategy setting is provided that allows an administrator to define an ownership strategy for investigations based on a particular type using workflow. Investigation ownership is functionally similar to case ownership. If an ownership strategy is specified for an investigation, this setting is used to define how the initial case owner for the investigation should be determined. An organization can override the default investigation ownership strategy depending upon its requirements to assign ownership to any user, organization unit, position, or work queue.