System administration allows the configuration of the types of investigations that can be created, for example, Benefit Fraud, Child Protection Services and Youth Justice. An Investigation type includes the following configurable information: the Home Page for the investigation, Start Date, Create Workflow Event, Close Workflow Event, and Security Rights. Additionally, investigation type configuration includes the ability to configure translation requirements and an investigation ownership strategy and whether or not only case members should be available for selection as the concerning participant of a contact created within the contact log of an Investigation.