Viewing Contextual Information for Integrated Cases

Contextual information that is specific to an integrated case includes the members of the primary client's family that have been added to the integrated case and their relationship to the primary client. Case workers can use either the list view to view the case members in a list or they can use the photo view. When the photo view is used, each case member is represented by a photo if available and the age of the case member in years, months, or days is also displayed.

Any outstanding evidence items to be verified and in edit evidence are also displayed and highlighted to the case worker. Relationships displayed are inherited from the relationships defined for the person who is the primary client in the participant manager. If no relationship exists between the primary client and a case member, a relationship is not displayed in the case context panel for that case member. If a case member has been involved in an investigation and/or incident and has a role on the incident and/or investigation other that reporter, this is highlighted to the case worker via an icon. The case worker has the ability to roll his or her mouse over each icon to view specific details about the incident and/or investigation.