A manual payment is a payment to a case nominee that is issued outside of the system, i.e. when the system is off-line. If for any reason the system is unavailable, and a payment is issued to a person, then information regarding that manual payment can be captured on the system.
In an integrated financial environment, capturing the manual payment calls processes that recreate all the elements of a payment up to the instruction line items. After the instruction line items have been created, they are then transferred to the ERP financial system for further processing.
Since these instruction line items represent a manual payment which has already been delivered to a client, it is important that these instruction line items are marked in such a way that the ERP financial system knows that they are not to be processed as a standard payment. To this end each manual payment instruction line item is marked as suspended and includes a manual payment reference number. This reference number will refer to the check or voucher number through which the manual payment was delivered and can be used by the ERP financial system to clear this instruction line item.