Lisa is a registered person with two integrated cases. There is a
mandatory income verification requirement on both integrated cases. Case A
requires verification using a pay slip, Case B requires verification using
both an employer letter and a pay slip. Lisa provides new income evidence
to Paul the intake worker
- Lisa has a meeting with Paul and provides him with information
about new income.
- Paul adds this income evidence to Case A. When this income
evidence is added, a mandatory outstanding verification is created on
Case A, stating that verification by pay slip is required. Lisa
provides her pay slip to Paul.
- Paul adds the pay slip verification document to Case A, which
satisfies the verification requirement and he activates this income
evidence.
- The evidence broker then shares this new income evidence and its
associated verification document to Case B. This assumes that
brokering has been configured between these two integrated case types
for the income evidence type and also to share the verifications with this evidence.
- The income evidence appears as incoming evidence on Case B. Paul
accepts this incoming evidence which includes the pay slip document.
The verification processing results in the following:
- The pay slip verification item is a requirement to satisfy
income evidence on case B and as this has been shared from Case A
and accepted on Case B, that requirement is satisfied.
- The employer letter verification item is a requirement to
satisfy income evidence on Case B also. As this was not required
on Case A, it was not captured at that point. Therefore, Case B
will have an outstanding verification required to satisfy full
verification of the income evidence. Before the evidence can be
activated, Lisa must provide a letter from her employer
- Lisa returns to the agency the next day with a letter from her
employer. Paul adds this verification document to the income evidence
on Case B. Both verification requirements are now satisfied and the
evidence can be activated.