Outcome Management Planning - Family Services

Caseworker John Lee contacts Anna and Larry to identify the most appropriate professionals and personal support systems to be involved in a multidisciplinary team (MDT). The MDT consists of a JobCentre Plus representative, a LCSB representative, a social worker from SHS and Nick's school counselor. Prior to the MDT conference,John sits with the family to conduct strengths and needs assessments for the caregivers and for the Nick. At the session, while reviewing the recommendations of the assessment, it becomes apparent to everyone that the family's financial situation has had a tremendous impact on Nick. He has felt tremendous peer pressure and low self-esteem. Nick and the family indicate that this is their top priority issue, and the team agrees that this is the first area that should be addressed. John and Betty, the school counselor and SHS caseworker work with the family to develop an outcome plan to help Nick get back on track in school by obtaining a tutor, which is provided through a program in the school system, as well as counseling sessions to deal with the worry and frustration associated with the family's current situation.

Nick's parents are saddened about the impact this situation has had on Nick. They agree to family sessions to discuss the problems they are facing and find ways to work together as a family. Anna will continue to work with Marisa in cleaning houses. Larry is looking into a training program through JobCentre Plus that will provide opportunities in the medical arena. Larry also agrees to an alcohol assessment and feels that his drinking has gotten out of hand. The family also applies for Employment & Support Allowance. This information is documented in the outcome plan with specific target dates to achieve outcomes. Betty will continue to monitor the family's progress according to the outcome plan.