Nick's mother contacts the Local Safeguarding Children's Board (LSCB) to indicate that she is having a difficult time with her son Nick. He locks himself in his room and will not come out for meals. His school counselor called and said that Nick has not turned in any homework for several weeks. Nick's father Larry lost his job and the family is under financial stress. Anna started a job with her friend, Marissa, cleaning houses to make ends meet. Larry is depressed and has been staying out late at the local pub with his old friends from high school. According to Amy, Nick has always been a great kid and always done well at school and sports. Last night, Nick went on the roof and stayed there until midnight. Anna tried to go up the ladder and get him down. She was unable to go onto the roof and Larry was not home to help retrieve Nick from the roof. Anna went to bed and Nick came down sometime during the night and went to bed. Anna tried to get him up for school, but he refused and said he was too tired. Larry went into his room and said he better get to school now. Nick cried and said "I'm a loser, I hate school!" Larry stormed out of the house. Nick's mom is anxious. She is afraid that Nick will run-away. She has no where left to turn. She said her family has never asked for anything from the local government before. They are hard-working and believe in always taking care of family matters within the family, but, as they have no family in the area, she felt that she had nowhere else to turn.
Joe Hall records the intake information. He talks to Anna. Anna says she must get to work to have enough money to buy groceries and the mortgage is 3 months overdue. Joe records the information and attempts to calm Anna down. He records the participant information. There is no indication that Nick is being abused or neglected, but clearly the family is under stress. Joe feels that the situation must be addressed immediately. He records the current location of all participants. Joe "screens-in" the intake as a referral for Family Services.