Child welfare agencies work cooperatively with other agencies such as law enforcement to assess and investigate reports of child abuse and/or neglect. The child welfare agency will offer services to safeguard the child during the investigation process. Child welfare investigators are required to conduct face-to-face interviews with alleged victims of child abuse and neglect. They are also required to obtain information from other sources. The agency must act quickly to high priority situations and have investigators travel to various locations to fulfill contact requirements. Investigators are required to confirm person identities and capture narrative information accurately and quickly. Agency personnel assess child safety, develop a safety plan when appropriate, and assess future risk of harm to the family. Based on their interactions and local policy, investigators identify services for the child and family. The investigator must also dispose of allegations and, at times, remove the child from his/her home if the child is in an unsafe situation.