The following list describes the chapters within this guide:
- Overview of Case Audits
- This chapter provides an introduction to the case audit
process. It describes the primary roles involved in a case audit and
provides a high level overview of the case audit lifecycle.
- Case Audit Administration
- This chapter provides an overview of the settings that can be
configured for case audits as part of application
administration.
- Coordinating Case Audits
- This chapter provides an overview of the audit plan which an
audit coordinator uses to manage the case audit process.
- Auditing Cases
- This chapter describes the case audit process for an auditor;
examining focus areas, adding findings and receiving feedback on the
audits once complete.