Summary

The following summarizes the main concepts of the CCV covered in this guide:

• The CCV provides an overview of a client's cases, communities, dealings, family, and multidisciplinary teams.
• The CCV also provides quick access to detailed client information.
• The CCV is designed to be easily used in conjunction with the application and additional CCVs.
• The CCV uses the Cúram CPI to display client information across agencies.
• The CCV can assist call center users in handling queries, can reduce the risk of fraud, and can help in early prevention.