The main goal of social service agencies is to provide for their clients in the most effective and beneficial way. Clients can be involved in one or more programs with multiple agencies and can have one or more family members who also interact with the agencies. The business architecture of Cúram's Citizen Context Viewer (CCV) offers a collaborative view of a client and provides quick access to detailed information about a client's cases and family members. The CCV is fully integrated with the Cúram Case Participant Index (CPI), displaying client information across systems (Cúram and non-Cúram).