The Business Intelligence infrastructure uses 'Business Intelligence and Reporting Tools(BIRT)' to render the charts as it is an open sourced and low cost option for agencies that do not want an elaborate business intelligence offering. The application also supports more advanced offerings in the market such as, Actuate, which allows charts to be rendered in a format suitable for ad-hoc reporting. This provides easy access to the underlying reporting data, allowing a user to tailor the report to their specific needs.