A citizen may be able to apply for a program in person at a local office. A local office must be first defined in the LocalOffice code table in system administration. Associating a local office with a program allows an administrator to define the local offices and their associated service areas where a particular program can be applied for in person. This information is displayed to a citizen on the Your Next Step page which is displayed to a citizen when they have performed a screening. Note: Service areas must be defined before they can be associated with a local office. For more information on defining service areas see Chapter 2 Configuring Service Areas and PDF Forms.