The case worker has the ability to view a printable document, which contains information on items such as goals, objectives, assessments, activities, etc. associated with the outcome plan. The case worker can select which content items to include each time he or she selects to View Printable Document. The administrator can configure the content items that are available for a case worker to include in printable documents for an outcome plan type. For example, if objectives are not relevant to the outcome plan type, the administrator can select to exclude objectives so that they are never available for the case worker to select for inclusion in the document.