Straight Through

The administrator can specify a workflow process used to drive straight through processing, i.e., from creation of the application case to creation of an ongoing case and closure of the application case. If specified, this process is invoked upon creation of the application case as a result of an online application submission or an internal application form submission. All of the clients on the application case must be successfully matched or registered before the straight through process is invoked.

Note: The straight through process is not invoked when an application case is created directly by a worker as the information captured for direct creation is insufficient.

Cúram Intake provides a system property, Integrated Case Creation Workflow Default Path, which defines the default path for the straight through workflow when the authorization strategy has been configured to allow the selection of an existing integrated case, or the creation of a new case. The property stores a code from the CaseStrategyWflowConfig code table. The values available are Stop Workflow, Create New Integrated Case and Use Existing Integrated Case. The default setting s Create New Integrated Case.This property is only valid when one existing case exists. If multiple existing cases exist, the straight through process stops and the worker must select which option to proceed with.