Traditional service delivery approaches are very good at getting clients enrolled in programs, but often do not address the issues facing clients. In many cases, clients end up claiming benefits or requiring the services provided by these programs for long periods of time. This lobster trap approach to service delivery is both costly to governments and often does a disservice in helping clients meet their potential. To help clients overcome barriers and achieve their goals, organizations must often holistically assess a client's situation and pro actively create and implement a plan for overcoming barriers.
Cúram Outcome Management Entry Edition is a highly flexible version of Outcome Management that is geared towards organizations that do not need a full case management solution, i.e., they are focused on outcome planning only. It enables organizations such as smaller agencies, to perform planning activities without the need for the full Cúram application suite.
Cúram Outcome Management Entry Edition uses a client-centric approach to assessing a client's circumstances, and recommending actions that will assist a client in achieving a positive outcome. It provides building blocks that allow the organization to configure an outcome management system to meet its requirements. These building blocks include the outcome plan itself, its goals and objectives, assessments, factors, and the actions that a client is required to undertake in order to achieve the goals of the outcome plan and/or client. The outcome plan is the mechanism by which a worker manages the components described above.