When the worker and the client have agreed all elements of a plan, the client agrees in writing to adhere to the actions outlined within it. Outcome Management provides workers with the ability to create agreements which can subsequently be signed by both parties. The organization should consider whether the outcome plan agreements need to be approved by a case supervisor before being issued to the client. If so, what percentage of agreements need to be approved? System properties are available in the system administration application, which allow the organization to configure a number of settings, including the agreement document name and the method by which the agreement is issued to clients (i.e., email or post).