Displaying Guidance

Guidance text assists workers in the analysis of assessment results and helps them to deal with clients achieving particular results. It may contain items or information that should be considered by a worker when considering actions to address the factor result. The organization should consider whether guidance text is required for every factor configured for an assessment, and at what level the guidance should be configured, i.e., at the factor classification level, or at the factor classification subdivision level.

Note that guidance specified at the sub-division level supersedes guidance specified at the classification level. Therefore the worker will see the subdivision guidance for a factor that falls within the range of the configured subdivision, even if classification guidance has also been specified.