CYS only allows one active case per youth at any time. After a case is closed, either a new case can be created for the youth or the same case can be reopened depending on how the Youth Services organization operates. This configuration allows the organization to define their business policy regarding how to manage youth returning to their purview - either to mandate the reopening of the previous case or allow the creation of a new CYS case. In other words, CYS provides the ability to configure whether a youth may have multiple cases or only a single case during his or her lifetime of interactions with the CYS solution.