Absence reasons can be configured at the organization level and at the service offering level. The administrator can set an absence reason to be payable and/or deductible.
If an absence reason is configured as payable, this means that a payment will be made to the provider for a service in the event that that absence reason is recorded for that particular unit of the service offering. For example, if a client misses a service because of a family bereavement, and that absence reason is configured as payable, the provider will be paid for that unit of the service offering.
If an absence reason is configured as deductible, this means that in the event that a client misses a unit of the service for that absence reason, the service authorization will be updated accordingly by deducting a service authorization unit from the total units authorized. For example, if a client misses a service because of a unexplained absence, and that absence reason is configured as deductible, one unit will be deducted from the total units allowed on the service authorization.