Configuring Product Delivery Cases

This section describes the CCV application properties which determine the product delivery case information displayed in the CCV. The configuration options are based on product delivery case types, product delivery case statuses, and product delivery case participant roles.

It is important to note that these application properties are cumulative. This means that product delivery information is only displayed in the CCV if it matches the configurations of all the application properties.

For example, Linda Smith is the primary client of the sample benefit product delivery case which has a status of active. In order for this case to be displayed in the care and protection component, the sample benefit product delivery case type, the active case status, and the primary client participant role must all be included in the configuration settings.