Configuring Integrated Cases

This section describes the CCV application properties which determine the integrated case information displayed in the CCV. The configuration options are based on integrated case types, integrated case statuses, and integrated case participant roles.

It is important to note that these application properties are cumulative. This means that integrated case information is only displayed in the CCV if it matches the configurations of all the application properties.

For example, Linda Smith is the primary client of the assistance integrated case which has a status of closed. In order for this case to be displayed in the care and protection component, the assistance integrated case type, the closed case status, and the primary client participant role must all be included in the configuration settings.