The purpose of this guide is to provide information on how to configure Cúram Common Intake to meet the needs of the organization. Cúram Common Intake (CCI) provides a means for the workers in an agency to carry out the functions required as part of the intake process in a cohesive and usable manner. It also facilitate agencies in providing a collaborative, 'No Wrong Door' approach to the intake process for clients applying for benefits. This reduces the number of contacts a client has to make in order to access benefits and/or services across multiple agencies, by providing workers with the facility to carry out the intake process across multiple programs.
Various configuration and development options are provided that allow an agency to configure CCI to meet its clients needs. This document describes these configuration options.